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Shipping Info

Free Ground Shipping with orders of $50 or more

Ground - $0.00
3 Day - $20.00
2nd Day - $30.00
Next Day - $50.00

Shipping Estimates: 

Service Charge Processing Time* Transit Time*
UPS Ground Calculated 1 - 3 Days 3 - 6 Days
2nd Day Air Calculated 1 - 3 Days 2 Days
Next Day Air Calculated 1 - 3 Days 1 Day

Exceptions

Estimated Arrival Dates Do Not Apply to:

  • Deliveries to Alaska, Hawaii and rural areas
  • Deliveries made to U.S. territories, APO, and FPO
  • Items that must be sent by ground-shipping only: hazardous, flammable and oversize items as noted in the product information
  • Items that are out-of-stock at the time of ordering

Please Note:

  • All orders are subject to a 24-48 hour business day processing time. Expedited or Air shipping may not decrease your order processing time. If you need your order within a certain time frame, please call our customer service department with the item and we will let you know if we can deliver by your required date.
  • Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
  • Some items require a signature for delivery.
  • For shipping-related questions, please contact us directly at 877-228-2742.

Packages Do Not Ship on the Following Holidays:

  • New Year's Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas Eve
  • Christmas Eve
  • Powder Days, "Can't-pass-on-this" golf days and Staff Members' Birthdays (Just Kidding.)

ABOUT OUR PACKAGING

If you want a pretty, brand new shipping box, we aren't necessarily for you. We package all orders up securely and effectively in recycled shipping materials. It's a reflection of some of our core values.

  1. Good things can come in ugly packages. (Mom always said that it's what's on the inside that counts.)
  2. Recycling is beautiful...and smart.

30-Day Money-Back Guarantee

We want you to be fully satisfied with every item that you purchase from BoyneCountrySports.com. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges.

We gladly accept returns of unwashed, unworn, unused or defective merchandise. We'll send you another color, a new size or an entirely different style. If you'd rather have a refund, we'll take care of that, too.

The item must be returned unwashed, unworn, unused, or defective, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit. Please call 1-877-228-2742 or email customerservice@boynecountrysports.com for a Return Authorization Number, returns can not be processed without RA number.

After 30 days, please contact the manufacturer directly.

Damaged or Defective Items

If you receive a damaged or defective item, contact us within 30 days of delivery at 1-877-228-2742. Please supply the Customer Service representative with your order number, item number and tracking number from your original confirmation e-mail. All returns must have a Return Authorization Number. We will also need your e-mail address and phone number. BoyneCountrySports.com will make every reasonable effort to replace the item in a timely manner. We cover shipping charges if there was damage to the item due to shipping.

If there is extensive damage to the carton, contact a Customer Service representative immediately at 1-877-228-2742. Please have your order number available when you contact the Customer Service representative.

Credit

All credits will be processed within 2-3 business days (Monday - Friday excluding holidays) upon receipt.

You will be refunded the shipping cost if the return is a result of a manufacturer defect or a shipping error on our part.

If an Online Gift Certificate/Gift Card was used, the refund amount will be applied to your Online Gift Certificate/Gift Card.

Returning an Item

The packing slip in your package will contain detailed instructions for returning an item. Here are the basic steps:

Pack the item securely in the original package, if possible.
Enclose the copy of the original packing slip with the item. Be sure to keep a copy of the packing slip for your records. Include your RA number on the packing slip and clearly write it on the outside of the box.
All products must be returned unwashed, unworn, unused, or defective, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit.
All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

For your protection, we recommend that you use UPS or Insured Parcel Post for your return. Unless your packing slip directs you to ship an item to a different address (and if so, follow such directions), ship the return package to:

BoyneCountrySports.com
Returns Department
47110 Cartier Dr.
Wixom, MI 48393


Keep the Return Tracking Number from the package you are returning to insure that the package is returned to the warehouse.
You can expect a refund in the same form of payment originally used for purchase within 2-3 business days (mon-fri excluding holidays) upon receipt. You will be refunded the shipping cost if the return is a result of a manufacturer defect or a shipping error on our part.